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Error 257

Olgarodrigues19
Community Member

I am setting up the thermostat and it keeps saying E257. Can't find any info on this code

4 REPLIES 4

lkmacvicar
Community Member

You need a "C"  (common) wire that has constant (low) voltage from your heating system to the thermostat.

Jake
Community Specialist
Community Specialist

Hey Olgarodrigues19,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Olgarodrigues19,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake