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Error E103 1Y

Emmanuel813
Community Member

After 7 months in our new home and positive feedback about our nest thermostat just out of nowhere I come home “FL” and ac is not working. The inside unit kicks In for like 5-10 seconds then shuts down. Outside unit not turning on. I check wires. Ac connections and nothing. Error E103/problem with Y1 wire. Helpppp. I try switching out the cable with a non use one from thermostat to inside unit to outside and nothing. What can it be. 

8 REPLIES 8

Patrick_Caezza
Diamond Product Expert
Diamond Product Expert

The E103 error means there is an overcurrent condition on the Y1 terminal and your system might need to be serviced.

He is a link to a better explination.

 

https://support.google.com/googlenest/answer/9259117?hl=en&co=GENIE.Platform%3DAndroid&oco=0#zippy=%...


To ensure that I see your reply, please tag me using @Patrick_Caezza

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for answering, Patrick_Caezza. 

 

Emmanuel813, I'm chiming in to ensure everything is good to go here. Have you had the chance to check on the link above?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey Emmanuel813, 

 

Checking back in — how's your thermostat now?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba

2livehealthy
Community Member

Happening 2 me how did u get it fixed?

MelbaDT
Community Specialist
Community Specialist

Hey 2livehealthy, 

 

There's a link provided by Patrick above that fully explains the cause of the code as well as some suggestions that you need to try. Have you had the chance to check it out?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — have you had the  chance to check on the link? If yes, how's your thermostat now?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba