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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22153 Views
  • 0 replies
  • 6 kudos

Ambient room temp is wrong, too high

Have had my nest for a few months. Yesterday out of the blue the ambient air temp on the thermostat is reading 85*F I have a stand alone thermometer two feet away thay said at the time it was 68*F. I tried reset, factory reset, changing batteries and...

When oh when will I get my refund??!!

Your customer service is not fit for purpose. I have been waiting forty days and counting for a refund. Your agents are poorly trained and repeatedly fob me off. If I do not receive me money I am willing to file a case at the small claims court with ...

Want to install Nest - but not sure how to wire

Attached is a picture of my existing thermostat. It shows the Y wire connected to W. Not sure how to wire the Nest. So, I have - Red wire to “R”, White wire to “O”, Green wire to “G”, Yellow to “Y” but there is also a short wire from Y to “W”. Confus...

Jrizzo003 by • Community Member
  • 569 Views
  • 2 replies
  • 0 kudos

Carrier VFD fan coil unit

Existing Nest Learning T-stat connected to wi-fi. New carrier system installed a few days ago, 38MURAQ condenser/compressor (low ambient) with 40MUAAQ fan coil with VFD. Heat pump wire connected to the “B” terminal.Q1: Fan seems to only run at one sp...

BW4 by • Community Member
  • 971 Views
  • 5 replies
  • 0 kudos

Thermostat humidity

Hi, my thermostat showed humidity for a few days and now it doesn’t show it. Do you know why that is?

RamonaS by • Community Member
  • 343 Views
  • 1 replies
  • 0 kudos

Issue with Nest receiver

Having worked fine for a few years the receiver that triggers the valve is now faulty. When the hot water comes on it now calls for both hot water and heating and not just the hot water. We have had a plumber and electrician out to test everything an...

nest frozen, will not reset at all

***same problem as MattJM,he posted this file was only thing to fix his problem-****An update, for anyone encountering the same problem. I ended up speaking to someone at Nest Support who was able to provide me with a file that I placed on the Nest w...

erictrim by • Community Member
  • 799 Views
  • 2 replies
  • 0 kudos

Nest Home/Away Assist Not Working With Android 14

Home/Away Assist appears to have stopped working since upgrading my phone to Android 14. Anybody else having the same issue? Activity data shows that it recognises when I am home or away but is not making the switch in the app and changing the thermo...

Bevrid by • Community Member
  • 1133 Views
  • 5 replies
  • 0 kudos

Nest not turning heating off - radiators are roasting hot!

Nest isn’t turning heating off and all the radiators are belting out heat. Have tried switching to manual on the heat link and then setting back to Nest App but nothing works. Have just had to switch the boiler off to turn the radiators off. Has anyo...

Siobhan1 by • Community Member
  • 283 Views
  • 0 replies
  • 0 kudos
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