cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22784 Views
  • 0 replies
  • 7 kudos

Nest 3rd Gen- Wifi Offline

I have 2 Thermostate devices, installed successfully in 2023 March/April timeframe.one is working propely. Other is shoing offline.Both devices were working with Wifi and able to control via phone.One device went offline since Nov n2023I followed all...

sharmaha by • Community Member
  • 913 Views
  • 5 replies
  • 0 kudos

Nest wiring and setup for dual fuel (AC/Heat Pump & Oil)

Hi,I'm looking for help on how to wire & setup a duel fuel system properly on the Nest Learning Thermostat(Gen3) with my new AC/Heat pump system and existing oil burner. I have read through many of the comments on this site and watched many videos, b...

kkiteboy by • Community Member
  • 1042 Views
  • 2 replies
  • 0 kudos

Nest Thermostat E initial set up connection issue

With my brand new sealed thermostat E;I plugged it in and noticed nothing happened on the screen, I used the community to find out I should remove it from the dock and plug a USB cable in directly for it to charge. It charged for an hour or so and th...

Nest thermostat

My thermostat is blank. It says it is resetting than remains blank. 

TONIANN by • Community Member
  • 223 Views
  • 0 replies
  • 0 kudos

My Google Nest Thermostat is not retaining power

Display keeps suggesting "the thermostat is restarting. Back in a bit" flashing red light above display.Insufficient power even though plugged in.Not charging seems to be a lot of posts on this but no resolution.

HenryMuss by • Community Member
  • 669 Views
  • 2 replies
  • 1 kudos

Spinning wheel on Nest app

I have been unable to access the NEST app for several days. I get the spinning wheel of death. I can access via laptop; but not on either of two iPhones. I have deleted and reinstalled the app several times. But no joy!Help please

to vote
Labels