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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21918 Views
  • 0 replies
  • 6 kudos

Nest has wrong outdoor temperature

My Nest Learning Thermostat is consistently displaying the wrong outdoor temperature. For example, at the moment, it says it's 54 degrees F outside when its actually 31 F. This is a big problem because the Nest won't switch to my alternate heat sourc...

BenLong by • Community Member
  • 2953 Views
  • 6 replies
  • 1 kudos

Battery Low - Won’t Hold Charge

I have a Nest Learning Thermostat with the USB port on the back to charge the battery if it shows as being low.I estimate I have had this thermostat over a year now. It has operated perfectly, including recognizing the extra sensor I have in my livin...

Resolved! Nest app saying it’s not compatible with our current wiring

the nest app is saying our wiring is not compatible, but our home is only 20 years old, not high voltage, and I can’t find any reason online why it wouldn’t be. we have letter at the top with no wire in it that’s says RC then the below all have wires...

Nlight by • Community Member
  • 462 Views
  • 1 replies
  • 0 kudos

Thermostat keeps dropping out

I have had my NEST system for some time and now the thermostat keeps dropping offline constantly - I run business at the property and have to access the heating remotely which is why I have the NEST. Now I can't see if the heating is even on?

Alim by • Community Member
  • 445 Views
  • 2 replies
  • 0 kudos

Urgent Complaint Regarding Google Nest Customer Service

I am writing to express my deep dissatisfaction with the handling of my recent issues concerning my Google Nest device. Despite numerous attempts to resolve the problems I have encountered, I have been met with nothing but frustration and disappointm...

Cindia66 by • Community Member
  • 1621 Views
  • 9 replies
  • 1 kudos

Nest Learning Thermostat and Xfinity Wifi

I have two Nest thermostats in my second home. They continue to drop from the Wifi. It is a new X1Modem from Xfinity, I have had a year. The dropping started with the new modem. I know there is not a static IP on this modem so I am thinking the Nest ...

mbs1 by • Community Member
  • 1086 Views
  • 2 replies
  • 1 kudos

Purchase a Nest 3rd generation replacement base out of warranty

Hi, I saw a similar topic that was locked, so starting a new one.I've just been through the wringer with chat support, who exhausted all means available to them, but could not assist.I have a Nest 3rd Gen (out of warranty) with a faulty base that I'm...

entranced by • Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Use app to see temperature

It appears IMHO that the app was designed to best serve google, not the user. When I open the app I want to know the temperature in the house. I do not need or want to know what the temperature is set at. I want to know the current temperature. This ...

DaShack by • Community Member
  • 833 Views
  • 4 replies
  • 0 kudos
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