Exclamation point on settings icon

[Pbergstrom01]

I can get a code to set up the best app because there is an exclamation point on the settings icon. How can I fix this?

[Jenelyn_O]

Hi Pbergstrom01,

Thanks for reaching out. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Do you see any codes or messages on your thermostat? Please take a photo of it and share it with us.

Best,

Jenelyn

[EmersonB]

Hi everyone,

@Pbergstrom01, I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? Were you able to read the information and check the link that Jenelyn has shared? In case you have an update, you know where to find us.

I appreciate the help, Jenelyn.

Regards, 
Emerson

[EmersonB]

Hello Pbergstrom01,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks, 
Emerson