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Factory Reset of Nest Thermostat needs a way to re-add device with previous custom settings

maczter
Community Member

After spending a considerable amount of time customizing the schedule times, temps, safety temps, device name, and other settings when installing my Nest Thermostat last week, I found it very frustrating that, after doing a Factory Reset as suggested by a member of your support team today to try and address an issue I was having with some of the settings in the Home app (Cool to Dry and Adaptive Comfort) not staying on for me, I had to start from scratch with every single setting for the device when re-adding it to Home after the Factory Reset was completed.

Please at least give users the option to apply previous settings when re-adding a Nest Thermostat. Even just importing our previous temp and schedule settings would help save a lot of time having to go back in and change so many things.

2 REPLIES 2

David_K
Diamond Product Expert
Diamond Product Expert

Agreed! I’d encourage you to also send this feedback directly to Google. You will not receive a response, unless Google need more details from you, however the team are still reading the feedback.

maczter
Community Member

Good call. And done! (With a link back to this thread, should they choose to chime in!)