01-02-2024 08:51 AM
When I hook up my google nest to my American Standard Freedom-80 Two stage, here is what happens
https://photos.app.goo.gl/P3YMLhqsjd64r8cc6
01-02-2024 09:56 AM
I’m having this same problem. Had my nest for a few months now . All of sudden it won’t heat up . I’m confused as to why
01-02-2024 05:00 PM
Have the same issue. It started last night 1-1-24 on a 3rd Generation that had been set up months ago. Had HVAC tech out, everything works with heater. Bought a new 3rd Gen learning thermostat, still same issue. Installed a $15 old direct wire Ace Hardware thermostat, everything working perfectly. Almost seems like a software update was pushed that is causing this issue.
01-03-2024 12:27 PM
Do I need to contact Tech Support or will they answer directly on the forum?
01-09-2024 12:09 PM
Hi everyone,
Thanks for posting here in the Google Nest Community. We're sorry for any trouble this may have caused you. Let's look deeper into this. Based on everyone's description of the issue, it seems like you need a power connector or a C wire to provide an efficient amount of electricity, but before we jump into that, I wanted to gather more details about this. Can everyone answer the questions below:
Best ,
Renz
01-09-2024 01:39 PM
I have the nest Thermostat-1.4 . How do you add a pic of your wiring
01-12-2024 10:56 AM
Hello Nicoleash12,
Thanks for the update, based on the photo you sent us. You already have a C wire connected to your Nest Thermostat, do you have a multimeter to check the voltage?
If you have a multimeter, remove the display of the Nest thermostat, unplug the C wire, and unplug the RH wire.
Do this on the wire connected to the W1 terminal as well.
If you’re not getting any voltage readings, we recommend that you contact our Nest Pro technician by going on their website, OnTech, or contact a local HVAC technician to look into yourcommonn wire.
I look forward to your response.
Regards,
Renz
01-09-2024 01:40 PM
this is it