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Getting to the chat or phone on the customer compability page

Cbrown5414
Community Member

The compability steps say take a picture and go to the chat with the picture . Can’t find the chat on the webpage?

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Cbrown5414,

Thanks for reaching out. You can post a photo of the wiring of your current thermostat here so we can check if it's compatible with the Nest Thermostat.

Thanks,

Edward

aatienza
Community Specialist
Community Specialist

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Edward.

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie