Google Nest Wifi Connection

[aoibheannlynch]

Google Nest cannot connect to WiFi. Also has a mind of its own. Heating coming on and staying on regardless of how it is set.

[EdwardT]

Hi aoibheannlynch,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What message are you getting when it fails to connect to your WiFi?
• When did the issue start?
• What troubleshooting steps have you done so far?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi aoibheannlynch,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi aoibheannlynch,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward