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Google Temperature Sensor "T500sf" won't connect to the thermostat no mater how far or close.

rgaila
Community Specialist
Community Specialist

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Original Poster:   Megan Watson 2328 

 

Google Temperature Sensor "T500sf" won't connect to the thermostat no mater how far or close.
I have reset the wifi and my phone, I have made the thermostat a priority device and checked that the battery isn't dead in the sensor. But it still won't connect.
 
The Serial number for the temp sensor is 22aa01ac032004qg and has a G on the front and not nest. It came with my learning thermostat from Costco
 
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