Google home can’t find nest thermostat

[Ricky4]

Hi all,

I’ve managed to connect the Nest thermostat to the Nest app, but I’m failing to connect it to google home and use it with my Google devices.

when I try to connect I always get a error message and can’t go from there. Could anyone please help?

thank you

[MplsCustomer]

@Ricky4

Once you add a Nest Learning Thermostat to the Google Nest app, it should automatically appear in the Google Home app if you're accessing both apps with the same Google account, are accessing the same Google Nest "home/structure", and have added the thermostat to a "room" in the Google Nest app.

Some costumers in this forum who reported that the thermostat failed to show up in the Google Home app were able to get it to appear by creating a temporary Google Nest "home/structure" in the Google Nest app, then going to that new and empty Google Nest "home/structure" in the Google Home app and deleting it; doing this apparently forced the 2 apps to sync.

[markcra]

Oh man I've been banging my head off the wall trying to get this to work. Your temporary home solution finally solved it.

[Jhonleanmel]

Hey folks,

We appreciate your help here, @MplsCustomer.

@markcra, awesome — glad to hear that your issue is fixed.
@Ricky4, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

[Jhonleanmel]

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

[Jhonleanmel]

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel