Google home support

[Dar2]

Why isn’t there a support phone number available for the google home device? I try to answer the nest community but the reply button is inactive. This is the worst help support I have ever seen!

[Dar2]

This is not about the nest thermostat but the drop-down options did not have google home as an option

[Cathal_S · Accepted solution]

Hi Dar2,

Google Home is the app that configures and controls various Google Home or Google Nest branded devices.

If you have an issue with the app select the 'Apps / account' section, if you have an issue with a speaker or display use that section.

To contact a Google representative please use the link below and depending on where you are located in the world and the current time you might have the option to request a call back or see a contract number displayed.

Get help:

https://support.google.com/googlenest/answer/7030379 

[Alex_S]

Hi everyone,

Thanks for the help, @Cathal_S.

@Dar2, can you tell us more about how we can help you with Google Home?

Regards,
Alex

[Alex_S]

Hi there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,
Alex

[Alex_S]

Hey there,
 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Warmly,
Alex