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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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2 Year Old Nest E Thermostats Going Offline

Hi All,I have 2 Nest E thermostats I purchased about 2 years ago. Until a month ago they were great. For the past couple of months they have been losing their Wi-fi connections more often and now the downstairs Nest is offline constantly saying Low B...

Trim plate means I need longer short screws?

Just did my install and had to do the metal plate over junction box. I could not get the ”short screws” through the thermostat base and trim plate, but I could without the trim plate. So now I have a net with exposed metal plate.What size/thread are ...

Nest 3rd Gen Keeps Restarting

Just bought a new Nest.I hooked up the unit with my existing wiring (no c-wire) and the unit would reboot continuously. The next morning I had a low battery warning and surmised it must be because of the missing c-wire. I routed a new 5 wire thermost...

Faulty heat link

Hi. I have a fault with my Google nest heat link. I have a power supply but no lights. Plus I have no 12V supply coming from the unit to the thermostat. How do I get a replacement heat link only and will it still be under warranty. I have had it for ...

How do I log a complaint against Nest

I had to get a new heating system 2 years ago and they gave me a nest thermostat. 2 weeks ago, it stopped connecting to the internet, I tried to troubleshoot, but was forced to call. They said there’s an error message and the thermostat is faulty. Th...

millou by Community Member
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  • 19 replies
  • 3 kudos

K Wire?

I have a conventional heating/cooling system (forced hot air). I'm trying to install the Google Nest Thermostat, but my current Honeywell thermostat has a K-wire. After some calls with Google I'm unable to get a solid answer. Bottom line, I'm trying ...

How do we stop the thermostat reverting to eco?

Hi, we have installed a nest thermostat in a building which is used frequently but not every day and not on a regular schedule so we just want to have the ability to turn on the heating when we are on the way there and to switch it off when we leave....

JEM80 by Community Member
  • 353 Views
  • 0 replies
  • 0 kudos

How do I stop our thermostat reverting to eco settings

Hi, we have installed a nest thermostat in a building which is used frequently but not every day and not on a regular schedule so we just want to have the ability to turn on the heating when we are on the way there and to switch it off when we leave....

JEM80 by Community Member
  • 934 Views
  • 4 replies
  • 0 kudos

Setting a Heating run time

I’ve just swapped a Vaillant V Smart to a Nest 3rd gen Thermostat.the Vaillant had a setting where once a higher temperature was set it would start heating and then automatically shut off after a set period of time 2/4/6 hours etc…is this available o...

Spood1969 by Community Member
  • 757 Views
  • 2 replies
  • 0 kudos
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