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Google nest operates fine when emergency heat set on thermostat.

Gregory61
Community Member

Emergency heat setting turns on furnace and burner is visibly working but when heat is set to operate for temperature where burner should operate, only blower can be heard on furnace. No flame.

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Gregory61,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

 

  • What type of Nest Thermostat do you have?
  • How is your Nest Thermostat wired?
  • What is the power reading of your Nest Thermostat? You can find this by going to Settings > Technical Info > Power.

Looking forward to your response.

 

Thanks,

Edward

 

EdwardT
Community Specialist
Community Specialist

Hi Gregory61,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Gregory61,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward