Google no longer support nest thermostats

[Lisa74]

I bought my thermostat with the Nest app before it was available from Google. So I feel ripped off now that big tech company Google will no longer support the app starting in October 2025. Is there a lawsuit I can join?

[pburch01]

If there is a lawsuit I will join too immediately.

[Sonicblue]

I’m disappointed also. I really don’t have a need to change my thermostat however I’m disabled and use the voice control which as I understand will also go away. I’m rethinking my strategy going forward when considering what brand to replace it with. 

[WinstonSmith]

This does feel like there should be a class action lawsuit. Google is forcing the app to no longer function with our fully functional thermostats. The new google nest thermostat doesn’t even use the Nest app but the Google Home app. So why shut down the app that is working for so many people other than to force them to buy a new thermostat. I will we looking at the ecobee products not google. 

[Micah1]

Corporate greed

[pburch01]

There must be a class action lawsuit. I am living in France and I can't organize this from here. This must be done in the US. Please, dear American Nest thermostat customers wake up! I will join you immediately as housands customers all over the world. 

[ScrewUnest]

Yea u guys lost a customer for life. 50% off is still over $100. Bs total BS

[Lisa74]

And Google does not respond to questions about this issue from my account. So wird!

[Sdc]

Completely agree. Bought it because of the app feature. Now being forced to install new device if still want app feature. This is so wrong I'm pissed. I'm with you.

[ScrewUnest]

Can we all join together and start a lawsuit as they are no longer offering the main point of the product we bought. I think I’m going to start looking into that. 

[Pissedclient1]

You can try contacting Paul Gojenola who is the VP of google hardware development. 

His cell phone number is listed on google and it does work, I was able to get text message responses from him. It is: *****.

[edwardmiller66]

This is a complete theft of consumer rights and a money grab for google. My daughter has one and so do we and now neither one will work except manually. I guess I will just buy a cheap manually thermostat that I don't have to worry about some tech giant deciding they don't want to update the software on so they can force customers to purchase a new model. All these companies gouging consumers need to realize that at some point they won't have any consumers with the money to purchase their products. Those few thousand uber wealthy just won't give them the profit they need to survive.

[Pissedclient1 · Accepted solution]

Agreed... Eff google... If you search "Paul gojenola email" on google it will actually give you his personal cell phone. He is the hardware vice president at google for nest, pixel, etc. it's his actual number. Unfortunately he won't provide you any support but maybe if everybody starts bugging him he'll stop being a jackass and price gouging everybody. 

[Lisa74]

Thanks I have sent him a email.

[Micah1]

I've looked at the new thermostat hey Google is offering they look terrible I like my stainless steel look of my generation 2 thermostat Google doesn't care they just want to make more money and push a new thermostat onto. I can understand if the thermostat no longer works that I will replace it. I will just have to go back to the old way walk up to the thermostat and adjust my settings it sucks that I will no longer be able to use the app. This is corporate greed from Google. They don't care about customers!

[WinstonSmith]

I ended up getting the new generation 4, and it is ugly and big. It's very hard to see the color like the old one had when the AC was running. A quick glance and you could see it was blue. This new one the difference between blue and the gray is hard to discern, you need to get in close and read the fine print. Overall, I much prefer my old generation 1.