It would be helpful if Jeff and Jhonleanmel would help us out here rather than just telling everyone to try suggested steps and “stopping by” this thread. This line of inquiry and frustration is significant and growing. C’mon, Nest, tell us what you, as the manufacturer, advise as to how to SOLVE this problem.
@michaelzjody, thanks for reaching out here in the Community. To confirm, do you have a Nest Renew? Are your Eco and Home / Away assists turned on?
Give these steps a try:
When you turn off Auto-Schedule, your existing schedule will remain but your Nest Thermostat will stop learning from your future adjustments.
In the Nest app:
On your thermostat:
Choose Settings Nest Sense Auto-Schedule Off.
Hit this link for more information and let us know how it goes.
I appreciate your response, Yaacov586 and Ellebeebee.
No offense, EmersonB, but we’ve all done what you’ve recommended above, but the thermostat continues to keep deciding that it knows what we want better than we do. It’s quite HAL-like (2001: A Space Odessey); any minute now I expect that my thermostat will speak and say, “I’m sorry, Elle, but I can’t do that.”
I need help. I live in florida and my temp will not change and stuck on 80 degrees. its been a week out of my life and i’m about to rip off wall. and not getting any reponse to previous inquiries. how does nest stay in business?????
my nest stays in blue mode and tells me it will take 2 hours to get to 70 yet never changes. tried reset tried to shut down all schedules ect…..
We’ve all done the steps! It’s stop happening to all of us. I ordered a different thermostat and I’m changing it this weekend. So frustrated at the fact that the Nest thinks it knows what I want better than I do!
We have the same issue. The thermostat has a mind of its own. The thermostat randomly changes temperature in the middle of the night, during the day, etc. The settings are to temperatures we didn't set. Sometimes it drops to 60 at night, sometimes it's 61, sometimes it's 68. We didn't set it to these temperatures.
Same thing. Set to 70 and 6 hours later its set to 76, about to throw this thing out.
I have turned off the phone tracking and deleted the schedule once a month and they turn it back on.
A month ago there was some bull**bleep** on the nest screen like an ad. Gtfoh
I think I found the fix!
I had the same issue. Turned everything off but the temp still kept changing automatically. I called Nest and the fix for us was to reset the schedule that auto-scheduling had somehow learned/set up (even though we had turned off auto-schedule).
Just a few steps:
- On the Nest unit, go to SETTINGS
- then scroll all the way to the right and select RESET
- then select the second item AUTO-SCHEDULE
- then select RESET
- turn the dial to confirm
- it will take 10 seconds to confirm and you should be all set!
This video shows you these steps (go to 2:15 on the video to get to what you need):