How to make a new "owner" of a device

[Marilou1]

My nest themostat is still working on the wall and I can control it there.  But I am not able to control it on my phone.  My husband was the "owner" but he died recently 😞    So I removed his name and thought I would be able to control it since my name was also listed.  But I guess not....since I'm not the owner.  I have tried to reinstall the Nest app but it still wouldn't let me.  I miss not being able to control the temperature from my phone.  

Thank you,

Marilou Long  (#)

[David_K]

Firstly, I'm sorry to hear of your loss. The easiest way to resolve this will be to factory reset it and set it up as yours.

How to restart or reset a Nest thermostat - Google Nest Help
How to set up your Nest thermostat - Google Nest Help (Nest Learning Thermostat and Nest Thermostat E setup in the Nest app)
Get started with your Nest Thermostat - Google Nest Help (Nest Thermostat setup in the Google Home app)