Has 2 nest in one home. Both setup/showup in google nest app only 1 shows up in Alexa

[Paulowentroupe]

What could it be? I don't find any settings inside Google best app or within the thermostats themselves to deny or allow this so I'm at a loss.  Alexa says ask google nest and google nest says ask alexa

[EdwardT]

Hi Paulowentroupe,

Thanks for reaching out. I'm sorry to hear that you're having an issue with controlling your Nest Thermostat with your Alexa. To isolate the issue, could you try removing your Nest account to Alexa and add it again? 

You could also click on this link to learn about controlling your Nest devices to Alexa.

Thanks,

Edward

[EdwardT]

Hi Paulowentroupe,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT · Accepted solution]

Hi Paulowentroupe,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

[Paulowentroupe]

Affirmative. Finally.  TY!

[EdwardT]

Hi Paulowentroupe,

Thanks for the response.  I will lock this thread now. Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Edward