Have a google nest thermostat at cooling mode which is running non stop

[Faariz]

I turned it on in the morning but it seems to be running non stop is it normal. Outside temp is 27 and inside house temp is set on 21 automatically. But I van hear furnace running non stop. Last time it even had ice built up outside.

[EdwardT]

Hi Faariz,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What type of Nest Thermostat do you have?
• How is your Nest Thermostat wired?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Faariz,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[MelbaDT]

Hey there, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba