installed Nest Thermostat, Settings has an ! in it

[Carol2]

The Settings in Quick View has an exclamation point in it. So I can't use the thermostat to set up Wifi or reset or anything at all, really.

Meanwhile the people who installed it set it manually at a temperature so that's okay.

I can't set up the app because I have to get an entry key. To get the entry key I have to use Settings. But I can't use Settings on the thermostat because there's that dang exclamation point. I seem stuck. What do I do?

UPDATE: My problem is solved. Nowhere in my literature did it say to turn the outer ring after tapping settings, lol.

[EdwardT]

Hi Carol2,

Thanks for reaching out and sharing the step that resolved your issue. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

[MelbaDT]

Hey there, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba