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Heat does not come on to temperature setting in heat mode

Dennett-Green
Community Member

‎10-28-2024 01:07 PM

Turned from Cooling to Heating mode as it is now Fall.

Schedule for heat temperatures are programmed

Heat does not come on when temperature reaches below scheduled temp.       For example if it is set to come on at 22C you have to manually turn it past 22C for the heat to come on.      Where as it should come on automatically when temperature is below 22C

 

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Derickf
Community Specialist
Community Specialist

‎10-31-2024 10:11 PM - edited ‎10-31-2024 10:53 PM

Hi, @Dennett-Green

 

I'm sorry to hear that your Nest Thermostat is not working as expected and your heating schedule is not activating.

I'm happy to help you with your matter.

To assist you better, I want to ask you some questions.

  1. Have you done some troubleshooting steps, like deleting the schedule and creating a new one?
  2. Could you please attach a screenshot of the schedules you want the thermostat to follow?

Also you can take a look at the following article: Temperature schedules for the Nest thermostat, Use Smart Schedule on your Nest Learning Thermostat (4th gen).

If you have any other questions, don't hesitate to contact us back; we are here to help. 

Regards, 

 

Derick.

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