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Heat is coming on while in cooling mode

Jca
Community Member

Installed the Google nest thermostat and heat is coming on while in cooling mode.  Not a heat pump.  Original thermostat has W2, G, W, C, Y and RC jumperwd to R.

20220820_092537.jpg

And how I connected the Nest...

Screenshot_20220819-231637_Home.jpg

4 REPLIES 4

Jca
Community Member

I put my original thermostat back on and everything works as should.

MelbaDT
Community Specialist
Community Specialist

Hey Jca, 

 

Sorry for the delay but thanks for reaching out and for providing these photos.

 

Quick question, what did you select as your Heat Source when you installed your Nest Thermostat? Also, could you make sure that  your wires are fully inserted into the terminals? You might also want to check on this link for additional troubleshooting steps: https://goo.gle/33D3Eq4

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in — how's it going with your thermostat? Still need our help?

 

Best, 

Melba

Princesss
Community Specialist
Community Specialist

Hey there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess