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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4663 Views
  • 0 replies
  • 5 kudos

Nest gen 3 stopped connecting to WiFi

I have 4 Nest gen 3 learning thermostats with Heatlinks, three are working fine and have done for a couple of years now. However, one of them I found was disconnected from the wifi and I have tried everything to get it to reconnect and it will not se...

e6Pete by • Community Member
  • 178 Views
  • 1 replies
  • 0 kudos

Heatlink not powering up

Hi , my heatlink is not connecting to the thermostat. I have tried to reset it but it has no light at all . Seems there is no power to it. It has worked perfectly last winter and for the previous 2 years . It is a generation 3

SEAMUS123 by • Community Member
  • 124 Views
  • 1 replies
  • 0 kudos

Nest not connecting to wifi

My nest was working fine until I replaced my modem. When I tried to reset it, it found my new modem but when I enter the new password, and it try connect, it fails to connect. It let me re-enter the password once but again it failed to connect. Now i...

lpknepler by • Community Member
  • 438 Views
  • 5 replies
  • 0 kudos

Resolved! 2 faulty heat links

We had heating installed about 18 months ago with 2 zones both operated by Nest learning stats and wi fi heat links. About 2 weeks ago one heat link stopped working but I could do nothing about it as I had injured myself. Now the second heat link has...

PC911 by • Community Member
  • 316 Views
  • 4 replies
  • 0 kudos

Resolved! Heatlink not working - no upstairs heating

We have 2 thermostat (upstairs and downstairs) and 3 valves. (upstairs, downstairs and hot water)Upstairs thermostat was found to have switched off. Removed it from the wall and got a H72 error message. Checked the heatlink and there are no led light...

Resolved! Need to schedule heating for less than an hour

Please reduce the arbitrary minimum 60 minutes between adjacent temperatures in the schedule.Many people can no longer afford heat their home to a comfortable temperature but must budget their energy expenditure very carefully. We need to be able to ...

Mcgill by • Community Member
  • 1208 Views
  • 19 replies
  • 5 kudos

Farsight app settings

Hi, my farsight settings on the home app does not appear? I have searched both Home app and Nest app but there is no option to select or change Farsight.also I have changed settings on the thermostat device it’s self and the unit doesn’t switch on wh...

Jonti by • Community Member
  • 923 Views
  • 3 replies
  • 0 kudos

Time not updated

My address is in the app but my Nest thermostat hasn’t updated the time for the UK click changeWhy and how do I change the time on the app?

Loubeelou by • Community Member
  • 168 Views
  • 3 replies
  • 0 kudos
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