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Heat link amber 2.5 stopped working

AnnaP
Community Member

Amber 2.5 Heat link stopped working, we have hot water but not heating

3 REPLIES 3

AlexD
Community Specialist
Community Specialist

Hi @AnnaP, thanks for reaching out to us here. I am sorry to hear you are facing difficulties with your device and I would be happy to try and assist. 

 

Would you be able to take a picture of the Heat Link? Does it have any LED lights on it at all at the moment or are they all completely off?

AlexD
Community Specialist
Community Specialist

Hi, I wanted to check in. Do you need any assistance? If so, make sure to let me know.

AlexD
Community Specialist
Community Specialist

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.