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Heat link doesnt connect to thermostat flashing blue

Berko
Community Member

After drad battery, charged the thermostat but lost connection to heat link. Now it says no power to this thermostat (error H72)even if i keep charging, and heat link flashing blue after resetting.

any suggestions how to fix this? 

3 REPLIES 3

AnaM
Community Specialist
Community Specialist

Hey @Berko,

 

I'm sorry to hear about your issue, but I'll do my best to help you fix it. Can you send me a picture of the power readings? You'll find them on the thermostat display in Settings> Tech Info> Power.

DragosC
Community Specialist
Community Specialist

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted. 
 

DragosC
Community Specialist
Community Specialist

Since I haven't heard from you in a while, I'll have to close this thread. Should anything else come up, please open another thread and we'll take it from there. Have a good one and stay safe!