Heat link has stopped firing up my boiler

[Peterbarlow1388]

My nest thermostat seems to have stopped firing my boiler up.

I have changed the batteries, tried restarting, deleted and reinstalled / re-connected to my thermostat, turning the heat link to manual....

All looks ok, and looks like its working but my boiler is not firing up.

I boiler is giving me hot water so I am not sure where the break is.

When increasing the nest heating temperature, it displays as heating, but doesn't fire the boiler at all.

[Paul_R]

Hi there @Peterbarlow1388! I'm really sorry to hear about this, but I'm here to help. Could you please tell me what country are you contacting us from and also, could you please confirm if you have a Thermostat E?

[OannaCG]

Hi there, just checking in, did you manage to see the message above? 

[UanaC]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, Oana.