Heat link is dead

[Andrea232]

My heat link has gone dead and my nest thermostat has a h72 error

help! 

[sicsacol]

Hi Andrea232,

Thanks for reaching out . I'm sorry to hear that you're going through this situation with your Nest Thermostat. Can you tell me what type of thermostat you have? Is there any light in your thermostat? Is your thermostat still working? 

I suggest you follow the next information: 

How to troubleshoot the error H72

I hope this information is helpful.

Regards,

Jonathan