Heat link just stopped

[Mark060470]

My heatlink just stopped working with an h71 error message..I have a yellow light on the heat link. Tried to reconnect to wireless router but just says it can't connect. Was perfectly fine earlier today. Any suggestions would be greatly appreciated

[AlexD]

Hi @Mark060470 , thanks for reaching out. I would be happy to try and assist.

How long has the thermostat been installed and working before you first noticed this behavior? Has there been any work done on the system recently or any power outages in the area? 

[AlexD]

Hi, I wanted to check in. Did you see my last message? Let me know if you need any further assistance. 

[Frustratedddd]

I don't think the wireless to router is the problem, I think this is wireless to Heat Link issue.

Try a restart for your first test, that may help.

Look in your settings, and restart is there.

[OannaCG]

Hey there, since we haven't heard from you for a couple of days, we'll close this conversation for now. If you still need help, let us know so we can continue. Thanks!