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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22885 Views
  • 0 replies
  • 7 kudos

Options for "Hot Water" don't show up on the app or thermostat

The generation 3 product is supposed to allow for separate controls and setting for Heat and Hot Water. The instructions for setting the times for hot water indicate going to "Settings" and then "Hot Water"...Hot Water is not an option appearing eith...

kenk2 by Community Member
  • 285 Views
  • 0 replies
  • 0 kudos

Hot water not starting

Please help! I have a Nest Learning Thermostat. I have hot water on a schedule. About once a week, the hot water fails to come on. Boosting works fine. You have to go to the thermostat and click into the water icon (at which point it goes back to the...

Fawkey01 by Community Member
  • 288 Views
  • 0 replies
  • 0 kudos

Thermostat e TD023 error on setup

Just got 2 thermostat e’s for rental propertiesone I’ve setup with no problems, the other returns a TD023 error on setup, tried it with a different phone and also in my own house but it still won’t connect, also pressed dial in for 10 secs to reset a...

Moodygaz by Community Member
  • 2152 Views
  • 2 replies
  • 0 kudos

Help Is this Compatible?

This is the LG Thermostat that came standard to my house. Can I replace this with the Nest Thermostat? If so, which wires go where? I can venture a guess but I'd rather not guess.

medavid16 by Community Member
  • 732 Views
  • 3 replies
  • 0 kudos

Heat Link stopped working

Similar error to manyEverything was fine yesterday.This morning, error 71 on thermostatHeat Link has no powerBoiler working Isolator workingBreakers all fineNo power cuts or electrical worksManual reset does nothing, no lights at allAny help apprecia...

CM098 by Community Member
  • 584 Views
  • 3 replies
  • 0 kudos

Resolved! Heat link not responding

My Heat link isn't responding I keep getting error code h71, I have reset the heat link turn off the boiler several times and it still will not connect to my thermostat. The light in the heat link is a constant yellow/orange will not flash green or b...

Nest Thermostat 3 shows wrong time

I've had my Nest Thermostat 3 (Learning Thermostat) for a year and it hasn't missed a beat. In the last few days, I've noticed that the schedule function wasn't working properly, as the heater would stay on after I've programmed it to turn off. I eve...

AdamZed by Community Member
  • 2381 Views
  • 13 replies
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Resolved! How does ECO interact with schedules.

It isn't clear to me how the ECO setting interacts with the temperatures I've established in my schedule. For example, the current temperature in my home is 71º. The ECO cooling limit shows as 76º, however I have a schedule that is set to maintain a ...

dburnham by Community Member
  • 6965 Views
  • 13 replies
  • 2 kudos

Resolved! Red wire is in C instead of R but jumper wire exist

I only have 4 wire, it seems the c wire is missing (blue/black wire) I only have the green, yellow, white and red wire.Whats weird to me is that the red wire is on the C terminal instead of the R terminal with a jumper cable towards the R terminal is...

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CapJoy by Community Member
  • 9459 Views
  • 12 replies
  • 1 kudos
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