Heat link tripping RCD

[Ally23e45]

Has anyone experienced heat link tripping RCD. POTENTIAL SHORT?

[AlexD]

Hi @Ally23e45 , thanks for reaching out to us here. I am sorry to hear you are facing difficulties with your thermostat and I would be happy to try and assist with it. 

Is this a new installation or has it been installed for some time and working before this behaviour occurred? 

Also, was it installed by a Nest Pro or by a professional installer? 

[AlexD]

Hi, I wanted to check in. Did you see my last message? if you need further assistance, make sure to let me know. 

[Paul_R]

Hi there! Since you haven't replied in a while, I'll have to close this thread. If anything else comes up, please feel free to reach out again. Have a great day ahead!