Heat not turning on

[Carolshoemaker2]

I’ve had this nest thermostat for 4 years now. Working great until new boiler installed. My guy said I need to charge thermostat. I charged for an hour, didn’t change, so reconnected. Worked fine for 3 weeks, now I have to check my app everyday and manually turn on. What is my issue?

thank you!

[Jake]

Hey Carolshoemaker2,

Sorry for the late reply. I wanted to follow up and ensure you are good to go as heating issues are never ideal. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey Carolshoemaker2,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey Carolshoemaker2,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake