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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Hot Water not working

Hi,Nest thermostat used for 2+ years but recently we have had no hot water. We have a seperate hot water tank so it is not a combi boiler situation. The radiators are heating up but the water tank is not. I tried a test of turning off the radiator he...

Chris_H by Community Member
  • 188 Views
  • 4 replies
  • 0 kudos

Resolved! Lux 1500 to Nest

I have a duel zone system. I already have a nest on the subordinate zone. I am trying to replace an older Lux 1500 with the Nest on the main zone - it does not recognize it. The system is a force air Oil with AC. Wires connected on the Lux are G Y W ...

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georgep by Community Member
  • 457 Views
  • 13 replies
  • 0 kudos

Humidifier connection

I have a nest learning v2. It replaced a ecobee. The humidifier was connected on the eco bee and I have wired the nest similarly, however I cannot add the humidifier without pro access. How can a homeowner access the menu to add the equipment? There ...

Td73 by Community Member
  • 98 Views
  • 1 replies
  • 0 kudos

How to turn furnace fan on and off by voice - and run indefinately

I previously asked on this forum how to run the fan indefinately but did not get a good answer. Nest will run it only for fixed times, but [the royal] we want it to run all day. Can't do this through the Nest so it is done in hardware. Bit messy but ...

AlStu by Community Member
  • 182 Views
  • 3 replies
  • 0 kudos

Nest Thermo E 74 No Power Error

Hello, I turned on my heat for the first time this winter and all was well except in the middle of the night I have received a connectivity error and saying the RH does not have any power. See screenshot attached. It keeps saying it’s a power issue. ...

Kexpose by Community Member
  • 164 Views
  • 3 replies
  • 0 kudos

Nest Learning Thermostat H73 Error

Hi, I have a Viessmann Vitodens 100-W boiler has been working fine with Nest Learning thermostat for eighteen months using the open-therm. A few months ago I had an H73 error on the thermostat suggesting unable to detect the open-therm connection and...

AndyB151 by Community Member
  • 310 Views
  • 8 replies
  • 0 kudos

H71 heat link error

Hi there I’m getting an H71 error on my upstairs thermostat downstairs thermostats are fine. Distance between heatlink and thermostat is less 10 meters. Distance between thermostat and internet hub is less than 10 meters. No problem with wireless con...

Cold1234 by Community Member
  • 82 Views
  • 0 replies
  • 0 kudos

Resolved! Thermostat requires Nest power connector

I am wondering if I can get a free Nest power connector from google as I am having low voltage issue because I do not have C wiring for my heater. I wasn’t aware of this issue until I got new google thermostat. I wouldn’t have bought it in the first ...

Nest thermostat h71

I have 2 nest thermostats and they both lose connectivity but the upstairs one loses it nearly daily and fixes itself. The error message I get is the h71 error. holding in the device to restart normally fixes it.818- 1540 ms ping signal strength - 79...

Ranj by Community Member
  • 75 Views
  • 0 replies
  • 0 kudos
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