Heat tests correctly, but does not work in use.

[rgaila]

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Original Poster: Joel Olsen 

Using the test function, the thermostat turns on our gas furnace and blows hot forced air.  But in use, the furnace does not turn on and it blows cold air.  We do not have A/C.  Our old thermostat had connections to R, G, and W/AUX.  Thanks for your help.

[Jake]

Hey Joel,

My appologies for the delayed response. Please let me know if you are still in need of any help, as I would be more than happy to answer any questions you may have.

Let me know,

Jake

[daized79]

I am having this issue except that it just happened yesterday after working great for a couple years.  When I put it in test mode I get hot air, but not otherwise.

[Jake]

Hey daized79,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[daized79]

It eventually resolved itself, but I hopoe it doesn't happen again.  Thank you.

[Jake]

Hey daized79,

Glad to hear the issue was able to resolve itself, and everything is working as intended. With that being the case, I am going to lock the thread. If you do run into any trouble from here, please feel free to create a new post. Have a good one!

Best regards,

Jake