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Heat turned on instead of ac and now nest wont work

Zarenknight
Community Member

I installed my nest during winter and it worked awesome, I went to turn on a/c today for first time ever. Some reason I heard my heater activate and my nest then lost wifi and server communication and won't re connect.

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi Zarenknight,
 

Thanks for posting in the Google Nest Community forum. A few questions: what type of nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Is there some troubleshooting you already tried? What are they? Also, do you see any message or code on your thermostat?
 

Best,

Jenelyn

Jenelyn_O
Community Specialist
Community Specialist

Hi there,

 

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

 

Thanks,

Jenelyn

Jake
Community Specialist
Community Specialist

Hey Zarenknight,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake