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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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  • 0 replies
  • 6 kudos

2 stage heating do not work

I got Rheem 2 stage system installed 3 days ago. Unfortunately my furnace only turn on heat stage 2 and off. I dont see system operating in stage 1 at all. I run nest system checks and seems everything is ok so I am not sure how to activate stage 1 o...

Burbur by • Community Member
  • 4009 Views
  • 4 replies
  • 1 kudos

No Nest App Screen on Thermostat

I can't set this up because there is no "Nest App" setting on the screen. ?? I can't get an entry key because there is no option for it on the screen either. Could someone help me with this? It also says "low battery." It will connect to my WiFi but ...

Nest E Wire Connections with Old 2-wire Millivolt Gas Wall Heater

I'm trying to use a Nest E thermostat on a very old gas wall heater system (no fan). The existing Gas Heater system runs 2 wires (one black and one white) to the old style millivolt thermostat on the wall (which I want to replace with the Nest E). I ...

ChipK by • Community Member
  • 438 Views
  • 0 replies
  • 0 kudos

Nest thermostat

Is it possible to run the nest thermostat with no schedule? I believe I have deleted any schedules, but any time I want to set it to "Hold" it requires a time frame. All I want to do is change the temperature whenever I want without the machine makin...

Dcraine by • Community Member
  • 290 Views
  • 0 replies
  • 0 kudos

Worst/Useless Customer Service

I reached out to the Nest Customer Service due to a defective Nest Thermostat that wouldn't keep a charge. I waited on hold for thirty minutes until I finally got connected with a rep. I explained that I called a heater/cooler specialist and they wer...

No WiFi connection - Google won't stand behind its product :(

I've done all the troubleshooting problems including calling support. Some quick online searching and I've found this is a common known issue with this device. They told me my two year warranty is over and there is nothing that they will do except se...

nest offline

over past 2 days, noticed that temp on my NEST thermostat at my cottage has been going down (there has been a big storm). went below ECO temp at 4.5 degrees and this morning just went offline. I have lots of propane (radiant heat) and wifi working in...

David70 by • Community Member
  • 432 Views
  • 1 replies
  • 0 kudos

Resolved! Third gen heatlink down.

System was working fine today (and has been faultless since installed). However, it is now not heating, and the heatlink seems to have failed.I've measured power (245V) going in. None of the lights are on.I've tried switching off and waiting 30s then...

Nest Thermostat Gen 3

My thermostat dial shows orange and the degree of 70 as if it is heating but nothing is coming out of my vents. I have to lower it to a lower setting and then go back up for the heat to start coming on. Why is it showing heating in orange if that is ...

Bkoch24 by • Community Member
  • 288 Views
  • 0 replies
  • 0 kudos
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