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Heating continuously on, boiler checked and no valve issues. What could be the issue?

KSK755
Community Member

‎12-11-2023 02:24 AM

Hi,

 

I have a Nest learning thermostat in a rental house but the heating is continuously on. The thermostat is reading 27 degrees c currently! I think perhaps there’s an issue with the heat link itself as the boiler has been checked and is fine (originally through it was a valve issue). Is there an issue with heat links that causes this? Do I need to restart the system? What else could it be? Any and all help greatly appreciated! 

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2 REPLIES 2

TudorL
Community Specialist
Community Specialist

‎12-12-2023 06:41 AM

Hi there and thanks for reaching our Community. I'm sorry to hear about your issue, but I'm here to help you out. Could you please tell me if the thermostat is paired with the Nest app? 

 

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AlexD
Community Specialist
Community Specialist
In response to TudorL

‎12-14-2023 06:45 AM

Hi, I wanted to check in. Did you see my colleague's message? Keep us posted. 

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