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Heating not coming on

Lorraine1981
Community Member

Hi ,

fitted the nest thermostat e today and all the wiring seems correct. The thermostat & heat thing are connecting to each other as when I change the temperature I can hear it click like it going to put it on but nothing happens. 

The app only help with trouble shooting for error codes but I don’t have an error code I just don’t have the heating on. 

if anyone has any suggestions I’d be extremely grateful 

 

thanks in advance 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Lorraine1981,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

 

  • What type of Nest Thermostat do you have?
  • Are you getting a message on the display of your thermostat when you call for heat?
  • How is your Nest Thermostat wired?

Looking forward to your response.

 

Thanks,

Edward

Jeran
Community Specialist
Community Specialist

Hey there Lorraine1981,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Lorraine1981,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran