05-02-2023 08:29 AM
Over the last couple of weeks the heating has stopped coming on when I turn up the thermostat (both manually and on app). The hot water is fine. I’ve tried turning the heat off and back on via the thermostat and sometimes this works, but often not. This is baffling as it has all worked perfectly for the last 4 years.
05-08-2023 10:24 AM
Hey JMan1961,
I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
05-11-2023 11:17 AM
Hi JMan1961,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
05-12-2023 10:58 AM
Hey there,
I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake