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Heating temperature control fluctuations

Peter1952
Community Member

Hi, I control my heating using the Nest app and also the control unit using WiFi. I do not use Auto schedule.  I have the required temperature set in the schedule. During daytime it is set at 17degrees as the control unit is located in the hallway ( we have an open fire in the living room. However the system continually resets to a target temperature of 19.5 degrees. No matter how many times I reset it using the app or on the control unit, it very quickly resets itself to 19.5. 
Any ideas? Thanks, Peter 

1 REPLY 1

GabrielaG
Community Specialist
Community Specialist

Hi @Peter1952,

 

Thanks for reaching out to the Google Nest community. I'm sorry to hear your Nest Thermostat is not working as expected and is having heating temperature fluctuations, but there's no need to worry; I'm happy to help you right now.

To get a better understanding of the situation, please help me out by answering the following questions:

  • What type of Nest Thermostat do you have?
  • When did the issue start?
  • Have you tried any troubleshooting steps?
  • Can you please send a picture of the Nest Thermostat wiring?

Any additional details you can provide will be helpful.

 

Regards,

Gabriela