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HetLink Wont connect to the Thermostat (H1)

bormil
Community Member

My NEST thermostat has been working now for more then 6 years without problems and suddenly it stopped to connect to the HEAT Link (H1) .

1. I pressed the HetLink for 30 sec onds to reset it to the factory settings it started do blink amber and  green, then I tried to reconnect my thermostat to the HL but no success. 😞 

2. Then I tried to remove and then to reconect my old HL  with the thermostats by choosing a pairing corresponding code , but this try was also without success.

3. During my paring my thermostat was 30 cm far away from the link, therefore not possibility for interference !

 

 

Please advise what Else i can try . Maybe HeatLink stopped working properly ? ?

 

Thank you 

 

Boris 

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