Home away history need more details !!

[Newin2000]

Please add more information in away history to help analyze. Which device change away? Thermostat or phone? Which phones? 

My problem is I don't know why some one in home and nest set away. my family got sick, I turn off all home/away

but gas is too high,I turn on phone location and Thermostat again, but have some problems.

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan