01-27-2024 07:17 PM
I'm trying to replace a Honeywell Chronotherm III that has the following wires: R,Y,G,W,O,B
When I wired it to nest routing B to C the system only blew cool air. I have two zones in the house. Does that mean it's incompatible?
Answered! Go to the Recommended Answer.
02-03-2024 07:48 AM
01-30-2024 03:55 PM
Hi ShannonB14,
Thanks for reaching out. I'd like to take a closer look at it. Could you please take a photo of the wires connected to your heat pump control board? It will help us to further check the wiring configuration. Also, in what country are you located?
To post a photo, click this link then scroll down to your response and hit reply. Check for the camera icon or click the three horizontal dots to expand the toolbar.
Best,
Jenelyn
02-03-2024 07:48 AM
02-03-2024 09:59 AM
Hi folks,
@ShannonB14, chiming in—could you also share a photo of how you connected the thermostat wires to your Nest Thermostat base and a photo of how are the wires connected on your system's control board so I can take a closer look?
I appreciate your help, Jenelyn.
Thanks,
Zoe
02-03-2024 03:51 PM
R -> R
Y-> Y
G->G
W->W
O->OB*
B-C
It blew cold air. I changed the app setting as to which wire was the heat pump but it was still cold air. Put back on old thermostat and it worked fine again.
02-07-2024 10:43 AM
Hi there,
Thanks for letting us know. I can tell that you wired the thermostat wires correctly on the thermostat base, and I can tell that the Nest Thermostat is the one at fault after you reinstalled your previous thermostat and your system is working fine again. In this case, I recommend you reach out to the store where you bought the thermostat so they can have it replaced for you.
Regards,
Zoe
02-07-2024 02:20 PM
Hmm... Not sure I believe that. I feel like it's because I have 3 zones. Open to other feedback.
02-07-2024 02:20 PM
*2 zones