Honeywell to Google 3rd Gen?

[Feldman9000]

I cannot get concrete information. I have an E and an Aux plugged in to a Honeywell thermostat with electrical box. and this third gen (maybe? the box doesn't say) only has six connectors and the compatibility thing doesn't state anything. There are more wires than ports. I do IT not HVAC. Also no one wants to install this from Duke or third party, so i dk where these "pros" are located.

Very aggravating i held off for years on this until buying a house b/c i knew it wouldn't be easy despite google being like omg its easy.

[Feldman9000]

https://photos.app.goo.gl/URytHp4WM6rsX92dA

[moralesvicente]

Hi Feldman9000, 

Thanks for reaching out to the Google Nest Community Forum. I understand that you’re having some concerns regarding the wiring compatibility. So don’t worry; I’m here to assist you. 

• To provide you with further assistance, could you attach a picture of the thermostat back plate? This information will be helpful in determining how to connect the system. 

Keep me in the loop, and I can assist you with the next steps.

Best regards,

Daniel

[Feldman9000]

ive returned it. I'm not an HVAC professional and when i asked electricians to install, they didn't want to waste their time. Trash product.

[moralesvicente]

Hello Feldman9000, 

I sincerely apologize for the recent situation you've experienced with the Nest Learning Thermostat 3rd gen. We value your feedback and are always striving to enhance our services. Would you be open to providing us with more details about your experience?

Best regards,
Daniel