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House not cooling down inside, fan is blowing outside

Community Member


My Nest says cooling in 2+ HR now.  Cooling has not happened inside the house all day. The fan is blowing outside. I've reset the system. Not getting any errors. Any thoughts?


Community Specialist
Community Specialist

Hi reanie7,


Thanks for reaching out and for being a step ahead of us. I'm sorry for the delay. Please share with us your Nest Thermostat's power readout. Also, check your thermostat's Energy History. It might help you see what your thermostat was doing previously.


You can follow the guide below:


Nest Learning Thermostat and Nest Thermostat E:


  1. Go to your thermostat Quick View menu.
  2. Go to Settings.
  3. Look for Technical Info.
  4. Select Power.


Nest Thermostat 2020:

  1. Open the Google Home app and then tap the thermostat and then tap Settings .
  2. Select the Device Information.
  3. Choose Technical Information.