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How can I check nest compatibility?

rgaila
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original Poster: Stanley Overby 

How can i check my system for Nest compatibility? They said to go to google help page & click on chat but I don't see that. i took a photo of it but I'm not sure how to get help for this. it is a Honeywell RTH111

 

2 REPLIES 2

rgaila
Community Specialist
Community Specialist
Hey there Stanley Overby,
 
I can definitely understand the confusion when it comes to thermostat issues as it can be very odd to figure out sometimes, but I'm happy to look into this for you. 
 
First off, I would suggest using the Compatibility Checker to see if your system is compatible. Then, if it is, I would suggest contacting a pro to come out to help you with this since I know that the Nest thermostat is not compatible with stranded wires, every wire has to be connected to the Nest Thermostat system. 
 
Please let me know if you have any further questions or concerns as I'm happy to help. 
 
-From Garrett DS,  Community Specialist.
 

Jon2
Community Member

This is useless support.  OK.  As you can see the wires are solid not stranded..... The tool is not helpful as wel