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How can I purchase a base place for the Nest Thermostat (NOT the learning one)?

Kiyomi
Community Member

I have just the standard Nest Thermostat. It is not one of the "learning" ones. While moving, the base plate that you plug the wires into, got lost or thrown away. Obviously without this piece, the screen part of the thermostat does not work. I would really like to be able to purchase a replacement base plate instead of purchasing a whole new thermostat. Can anyone lead me in the right direction?

1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

Hello Kiyomi, 

 

Thank you for taking an interest in our community. I’m sorry to know that you lost the back-plate of your Nest Thermostat. Don’t worry; I’m happy to help you. 

 

To expedite assistance, please complete the following form. A dedicated specialist will subsequently contact you via email to provide more information.

 

Best regards,

Daniel