How do I connect my Nest to the App? I accidentally pushed delete thermostat

[Slsmstr]

Hi

I had a new A/C installed downstairs. I have a separate one upstairs that works fine on the app. I deleted the downstairs one accidentally and now when I try to add it back it won't let me. I tried scanning the code on the back of the device when I said add but it didn't work...

[moralesvicente]

Hello Slsmstr,

Thank you so much for sharing your concerns with me. It seems like you are facing some challenges trying to connect your thermostat with the Nest app. Don't worry; it’s a pleasure to assist you. 

Let’s try to perform these steps:

• Remove the thermostat from the Nest app: Tap the option settings, select the thermostat you want to remove, then choose the option remove.
• Make sure your thermostat is connected to the same wi-fi network. 
• Try to set up your thermostat again; you can scan the QR code or use the entry key.
• Follow the instructions on the app to finish setting it up. 

To get more information, please check out this article: Add your Nest thermostat to the Nest app.

Let me know how it goes, and keep me updated if you have any questions.

Best regards. 

Daniel