cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

How to clear a message off my thermostat

Cjf1020
Community Member

‎06-09-2025 05:17 PM

I have a message that I have tried for the last several days to clear off my thermostat asking if I want to participate in energy conservation. Have answered and reported the screen but it is not accepting my answer or clearing the screen. Anyone have this issue and if so how did you resolve it

0 Kudos
Reply
1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

‎06-13-2025 10:57 PM - edited ‎06-16-2025 09:14 PM

Hi @Cjf1020,

 

Thanks for posting in the community! I understand you're experiencing a persistent issue with your thermostat, where a message about energy conservation won't clear, even after you've tried answering and reporting it. I'm here to help you look into this.

Before we move forward, I need some information:

  • What type of thermostat do you have?
  • Could you share a screenshot of the message you're receiving?

I'm looking forward to assisting you once you have this information ready.

 

Best regards,

Debora

0 Kudos
Reply