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How to connect more than one device to thermostat

KRW
Community Member

How do you connect more than one device to a Nest thermostat? We have one connected, but now when you go into settings on the thermostat it no longer displays the key, so can’t connect another one! Many thanks. 

6 REPLIES 6

Jake
Community Specialist
Community Specialist

Hey KRW,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Emlyn
Community Member

I'm also struggling with the same issue Jake

Jake
Community Specialist
Community Specialist

Hey Emlyn,

 

I am sorry to hear you are also running into the issue. I would be more than happy to help out and ensure the devices are connected. Do you mind me asking if you have tried creating another home for the 2nd device? I have found, that this is a quick workaround when having trouble adding the 2nd device.

 

Please let me know if that helps. or if you are still having trouble from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Emlyn,

 

Please let me know if you are still having trouble from here, as I will be locking the thread in 24 hours. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey KRW,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake